Interviewee: Christoph Beckmann, Product Manager TopicPilot
What is TopicPilot, and what does the product offer?
TopicPilot is our mobile publication platform that makes it possible for users to deliver content throughout a business and to all of a business’ customers. TopicPilot’s USP is its efficient way of finding and making individual topics, documents, videos, or Office files and PDFs available in the blink of an eye. But the best thing is that TopicPilot can be used immediately with existing data without the need for any special adjustments. A high-performance full-text search is another key component of the application and is available both online and offline on mobile iOS and Android devices.
Continue reading 5 Questions about TopicPilot
What is DOCUFY Academy?
When I heard about a year ago that I was supposed to present DOCUFY Academy at the 2016 User Meeting, the first thing I thought was: “Academy? What Academy? There isn’t one yet. Are we supposed to come up with a whole new training program from scratch in six months’ time?”
But then everything started to fall into place. We got things coordinated with the project managers, the new website was ready to be launched, and the topics to be covered in the new courses took form. It was obvious that it would be impossible to create a perfect, complete training program in just a few months. Still, as we all know, the only way to get to a goal is to put one foot in front of the other: step one, step two, step three… And the goal? It’s our motivation to provide you, our clients and potential clients, with well-conceived, carefully selected, and practical information – and it always will be. In doing so, we want to ensure that your road to better, more up-to-date, more future-ready (Multi-Level) documentation is a smooth one.
Continue reading On your mark, get set, go! A look behind the scenes of DOCUFY Academy
Interview partner: Hannes Ehrlich, Product Manager DOCUFY Machine Safety
What is DOCUFY Machine Safety and what can it do?
DOCUFY Machine Safety is our specialist software for the compliant generation of risk assessments. It enables users to utilize all documented content right away by means of a sophisticated modularization concept.
What are the advantages of DOCUFY Machine Safety for me and how does DOCUFY Machine Safety alter my everyday work?
Because all content only has to be generated one single time, the effort required to generate risk assessments decreases with every piece of content that is documented. In addition to this, its project management and progress monitoring functions enable convenient risk assessment during the construction process – and all of this in line with the requirements of the EC Machinery Directive.
Continue reading 5 questions about DOCUFY Machine Safety
DOCUFY’s participation at this year’s Machine Safety User Meeting in Würzburg was once again one of the highlights of the year for us. On the one hand, it’s always a great feeling to be part of the industry and to see so many familiar faces, as well as new ones. On the other hand, we ourselves were able to intensely gather information in the competent talks about the newest developments and trends in the fields of the EC Machinery Directive and CE marking, also with view to Industry 4.0.
Continue reading User Meeting + Machine Safety Expo
I have a dream: that technical documentation will become the most important department at a company.
When I presented this dream during my opening speech at our 2016 DOCUFY User Meeting, the audience was exhilarated. But we all know what the reality of today’s documentation work looks like. The technical documentation department rarely has a lobby on the management board and is viewed by many as a mere cost factor that needs to be kept at a minimum. I remember making a visit to a large producer of household appliances. The technical writer there had managed to invite her boss to a meeting about their content management system. He opened the meeting with the words: “I personally think that technical documentation is superfluous. We only have a documentation department because we are required to by law.”
Continue reading The most important department at the company
As a specialist for company and product positioning, claudiusbähr+friends helped DOCUFY develop its Multi-Level documentation strategy and translate it into communication initiatives. The one-and-a-half years in which we accompanied DOCUFY on this journey were exciting for us for two reasons:
- The time was quite simply right for Component Content Management to “take off.” The idea of liberating technical documentation content from its own limits of utilization was an answer to the fundamental challenges facing innumerable companies in the future. Discovering a market perspective of this caliber together with a visionary customer can feel a little like Christmas.
- The idea of Multi-Level documentation counts for nothing if there is no technical basis on which to implement it. But it was precisely this basis that was inherent to the DOCUFY product portfolio – in particular, due to the redevelopment of TopicPilot as a mobile publication platform. The strategic and creative task was getting to the heart of this using the term Multi-Level documentation, thereby helping DOCUFY to occupy its own market category.
Continue reading What are the Advantages of Multi-Level Documentation?