Facing the Future Together: The Topic Workshop for tekom Conference Exhibitors

In July, Dr. Michael Fritz and his tcworld team invited exhibitors and contributors at the tekom annual conference – the technical documentation industry convention – to a joint workshop. Around 20 representatives from the ranks of manufacturers and service providers took up the invitation and came to Stuttgart with one goal in mind: to identify trends in the TechDoc sector and develop new topic areas for future tekom events.

The format of the workshop was similar to that of a UN conference: an informal gathering where the group first discussed and determined the topics and then worked on them together. Every attendee gave a brief presentation of the topic that was closest to his or her heart. We then compiled, reviewed, evaluated, and prioritized the topics. The result was three main topics that we discussed more in depth over the course of the day.

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The Seventh DOCUFY User Meeting in Bamberg

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A Whole Lot of Innovation at the 2016 tekom Spring Conference

For months, we here at DOCUFY have been hidden from sight, thinking, conceptualizing, and making the most secret of plans. At the beginning of April, just in time for the tekom Spring Conference in Berlin, the time had come – we were finally able to present ourselves and our new corporate design together with our new future-oriented corporate strategy.

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What? Another blog?

If you ask Google about good reasons for starting a company blog, you will receive over 307,000,000 results: “5 good reasons for writing a company blog,” “10 good reasons,” “Why companies should have a corporate blog,” etc. According to them, a blog promotes customer proximity and makes those interested more aware of your company. It might even generate some enthusiasm on the part of highly qualified potential employees.

So every company with a healthy sense of self-esteem urgently needs a blog? Perhaps. But we are concerned with one thing above all. At our company, we work with a lot of experts that have a great deal of specialist knowledge about their respective fields: IT experts, technical writers, consultants, marketing experts, support staff, a number of partners from the higher education and private sectors, and – last but not least – our users. All of them have a lot of important expertise that we want to make available to everyone on our new blog. Our motto: No empty blah blah blah, just content with real added value.

Our goal: No background noise, just informative content

Melanie Kunas, DOCUFY GmbH

We see a blog as the ideal medium for exchanging specific information. And for us it is also explicitly about exchanging information between experts on the user side and experts on the DOCUFY side. There is no imminent danger of “content shock” (many channels, a lot of drivel about nothing). We’re not interested in background noise. What we want to do is take our stores of knowledge out of the basement and make them available to our users and anybody else who is interested – quite in line with the concept of Multi-Level documentation.