The most important department at the company

I have a dream: that technical documentation will become the most important department at a company.

When I presented this dream during my opening speech at our 2016 DOCUFY User Meeting, the audience was exhilarated. But we all know what the reality of today’s documentation work looks like. The technical documentation department rarely has a lobby on the management board and is viewed by many as a mere cost factor that needs to be kept at a minimum. I remember making a visit to a large producer of household appliances. The technical writer there had managed to invite her boss to a meeting about their content management system. He opened the meeting with the words: “I personally think that technical documentation is superfluous. We only have a documentation department because we are required to by law.”

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Information is becoming intelligent: a look back at tekom 2016

How time flies! We spent months preparing for the tekom annual conference − the industry event for technical communication − and then the trade fair went by in a flash for us, the more than 4,000 visitors and approximately 170 exhibitors. The sheer speed made the three days of the fair from November 8−10 just that much more intensive. They were chock-full of important conversations, interesting talks, exciting industry news and a few amusing team moments.

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5 Questions on TopicPilot

Interviewee: Christoph Beckmann, Product Manager TopicPilot

What is TopicPilot, and what does the product offer?
TopicPilot is our mobile publication platform that makes it possible for users to deliver content throughout a business and to all of a business’ customers. TopicPilot’s USP is its efficient way of finding and making individual topics, documents, videos, or Office files and PDFs available in the blink of an eye. But the best thing is that TopicPilot can be used immediately with existing data without the need for any special adjustments. A high-performance full-text search is another key component of the application and is available both online and offline on mobile iOS and Android devices.

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On your mark, get set, go! A look behind the scenes of DOCUFY Academy

What is DOCUFY Academy?
When I heard about a year ago that I was supposed to present DOCUFY Academy at the 2016 User Meeting, the first thing I thought was: “Academy? What Academy? There isn’t one yet. Are we supposed to come up with a whole new training program from scratch in six months’ time?”
But then everything started to fall into place. We got things coordinated with the project managers, the new website was ready to be launched, and the topics to be covered in the new courses took form. It was obvious that it would be impossible to create a perfect, complete training program in just a few months. Still, as we all know, the only way to get to a goal is to put one foot in front of the other: step one, step two, step three… And the goal? It’s our motivation to provide you, our clients and potential clients, with well-conceived, carefully selected, and practical information – and it always will be. In doing so, we want to ensure that your road to better, more up-to-date, more future-ready (Multi-Level) documentation is a smooth one.

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5 questions about DOCUFY Machine Safety

Interview partner: Hannes Ehrlich, Product Manager DOCUFY Machine Safety

What is DOCUFY Machine Safety and what can it do?
DOCUFY Machine Safety is our specialist software for the compliant generation of risk assessments. It enables users to utilize all documented content right away by means of a sophisticated modularization concept.

What are the advantages of DOCUFY Machine Safety for me and how does DOCUFY Machine Safety alter my everyday work?
Because all content only has to be generated one single time, the effort required to generate risk assessments decreases with every piece of content that is documented. In addition to this, its project management and progress monitoring functions enable convenient risk assessment during the construction process – and all of this in line with the requirements of the EC Machinery Directive.

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User Meeting + Machine Safety Expo

DOCUFY’s participation at this year’s Machine Safety User Meeting in Würzburg was once again one of the highlights of the year for us. On the one hand, it’s always a great feeling to be part of the industry and to see so many familiar faces, as well as new ones. On the other hand, we ourselves were able to intensely gather information in the competent talks about the newest developments and trends in the fields of the EC Machinery Directive and CE marking, also with view to Industry 4.0.

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